Frequently Asked Questions

What is the minimum number of miners required?
– We do not only host for large customers. With us you have the opportunity to join from
one miner.
Where are our data centers?
– In Paraguay and USA
Can I visit our data centers?
– You are welcome to visit our data centers at your own expense.
What services do you offer?
– We offer our customers a complete solution in the field of bitcoin mining
What payment options do you accept?
– We offer payment with USDC, BTC and of course Euro or Dollar
How do I register?
– Just get in contact with us
Who owns the machines if I buy from you?
– The hardware belongs 100% to the customer
Do you also host older hardware?
– No
Do I pay to ship my equipment to your location?
– Yes, the customer bears the costs for shipping. We make sure everything runs smoothly
Do I have tax advantages?
– Yes! Here we have a unique selling proposition. Contact us!
Do you offer a guarantee?
– Yes, we have a performance guarantee.
Is your data center cooled?
– All of our data centers are technically up to date
Do you offer insurance?
– Insurance in this area is very expensive. We would be happy to make you an offer here as
well
You offer support and/or repair services?
– That is exactly what makes us special! With us you have an all-round carefree package.
Do I have to pay in advance for your services?
– When you book a package with us you always have to pay in advance
What happens if I miss my payment?
– We will kindly inform you about your delay in payment.
What is the legal company name?
– Simply Mine GmbH